Shipping Policy

1. We do not ship physical goods

Cardinale sells access to software. There is no physical product, no packaging, and no courier. This policy exists to set out how digital delivery works, and because payment providers require merchants to publish one.

2. How and when you get access

Access is provisioned electronically to the account you signed up with.

Free access is available as soon as you verify your email address.

Paid access is enabled immediately on successful payment — in practice within a few minutes. If a payment is flagged for review by our processor, it may take up to 24 hours.

3. Delivery confirmation

We email a confirmation and receipt to your registered address once a purchase completes. Your plan and renewal date are also shown in your account settings at any time.

4. Delivery charges

There are none. The price you see at checkout is the price you pay.

5. Geographic availability

The Services are available wherever we can lawfully offer them. Individual features may depend on coverage in your country and may be unavailable or limited there.

We may decline or restrict service where sanctions or local law require it.

6. If access does not arrive

If you have paid and cannot access what you bought, write to [email protected] with your account email and the payment reference. We will resolve it or refund you in line with our Cancellation and Refunds policy.